The
Society for Human Resource Management
"strongly encourages the
establishment of dispute resolution
procedures that provide employees a
process that is accessible, prompt and
impartial, and that results in reduced
dispute resolution costs and more timely
resolution of complaints as an
alternative to costly litigation."
―HR
Magazine, January 1996.
This
training is designed to provide both practical
skills and a clear framework to help you
resolve business and employment disputes.